|
|||||
Monterey Mortgage Corporation - Experience the Difference |
|||||
|
|||||
 As
a veteran in the mortgage business, Gail has watched as customers and the mortgage
business have changed dramatically. Customers have become increasingly more
sophisticated and educated regarding the lending process and the mortgage industry has
become more automated and therefore to some, more complex. Despite these changes,
Gail notes that all customers want one thing... first-rate service and the integrity to
back it up - and Monterey Mortgage's commitment to customer satisfaction is the key to the
company's success.Gail's experience in the mortgage business began upon graduation from Georgia Southern University. She literally worked from the bottom up, rising steadily from a job as a receptionist and loan processor at a local Savings & Loan to her current position as owner of Monterey Mortgage Corporation. Working her way up from the ground floor gave Gail an in-depth understanding of how to process loans from start to finish in the most efficient and timely way possible. How does a Mortgage Broker get customers in an intensely competitive business? Since each customers primary concern is to obtain a mortgage loan, Monterey Mortgage's solution is to provide top-notch service by getting loans approved as simply and quickly as possible by using the latest state-of-the-art computer marketing, processing and underwriting software available.
An approved loan provides the short-term income essential to any mortgage company's success. Monterey Mortgage's continued success, however, is based on long-term customer relationships. How does Monterey Mortgage build relationships that last a life time? By always making the customer's best interest the company's top priority. At Monterey Mortgage, every approved loan presents a short term gain, but only a satisfied customer will ensure that the company is here today as well as tomorrow. How successful has Gail's philosophy worked? Well, while Gail notes that her company's professional relationship with Realtors, Accountants, and Attorneys is critical, most of her company's business comes from Customer referrals - in other words, borrowers who have become satisfied customers. And as Gail notes, "...a satisfied customer is the best possible advertising a company can have." With Monterey Mortgage's commitment to doing what is "fair and right" for customers and professional partners alike, the company is certain to continue keeping the American dream of home ownership alive for years to come. Loan Officer's; Sunny Lankammerer, Sr. Loan Officer - e-mail not
available yet |
|||||
|
|||||
|
|||||
|
|||||
|
|||||
|
In
addition, Gail recognizes that although every customer shares a common need, each
individual's credit and financial situation is unique. As she indicates,
"...you can't manufacture customer satisfaction, you must earn it with each and every
client." Therefore, Gail establishes a one-on-one relationship with her
customers, reassuring them that Monterey Mortgage is here for the long run.
gail@montereymortgage.net
